Privacy Policy

This Privacy Policy explains how Caicedo LLC (“we”, “our”, or “the Company”), a U.S.-based technology corporation registered in the State of Wyoming, collects, uses, stores, and protects personal and non-personal information from users of our mobile applications, websites, and digital services. Caicedo LLC is committed to maintaining the highest standards of privacy, transparency, and data protection as required by U.S. regulations, Apple App Store Review Guidelines, Google Play Developer Policies, and international digital compliance expectations.

By using our applications or services, users agree to the terms outlined in this Privacy Policy.

Information We Collect

Caicedo LLC collects only the minimum amount of information necessary to ensure proper functionality, security, and performance of our applications and services. The types of information we may collect include:

1. Device & Technical Information

• Device model

• Operating system version

• App version

• Language settings

• IP address (for security and diagnostics)

• Performance data

2. Usage Information

• In-app actions and interactions

• Feature usage statistics

• Crash reports and diagnostic data

• Anonymous analytical data

3. User-Provided Information

Users may voluntarily provide information when contacting support or using specific app features. This may include:

• Name (optional)

• Email address

• Support messages

• Screenshots or feedback

We do not collect sensitive data unless explicitly provided by the user for support purposes.

4. Payment Information

For applications that include payments, transactions are processed through secure third-party providers (such as Apple or Google). Caicedo LLC does not store or process credit card numbers or banking information.

How We Use User Information

The information collected is used strictly for:

• Improving app performance and stability

• Fixing bugs and technical issues

• Enhancing user experience

• Monitoring security and preventing misuse

• Providing customer support

• Ensuring compliance with platform policies (Apple / Google)

• Developing new features and improvements

We never use collected data for unauthorized purposes.

Data Sharing & Third-Party Disclosure

Caicedo LLC does not sell, trade, or rent personal information to third parties.

We may share limited data only when necessary for:

• App analytics and performance tools

• Crash detection services

• Platform requirements (Apple, Google)

• Legal compliance if requested by authorities

All third-party services must comply with strict privacy and security policies.

We do not share user data for advertising or marketing purposes unless explicitly stated.

Data Storage & Security

Caicedo LLC implements strict security measures to protect user information, including:

• Encrypted data transmission

• Secure cloud infrastructure

• Restricted internal access

• Regular system monitoring

• Automated security updates

Although no system can guarantee 100% security, we follow industry best practices to safeguard all information handled within our applications and digital platforms.

International Data Transfers

Because our services may be used globally, user information may be processed in various locations, including servers outside the user’s home country. All data transfers comply with applicable international standards for digital security and privacy protection.

Children’s Privacy

Caicedo LLC does not knowingly collect personal information from children under the age defined by local regulations. If we discover that such data has been collected inadvertently, we will take steps to delete it promptly.

User Rights & Data Requests

Depending on region and applicable laws, users may request:

• Access to the personal data stored about them

• Correction of inaccurate information

• Deletion of personal data (where applicable)

• Clarification of how their data is used

Users can make these requests through [email protected].

Retention of Information

We retain user data only for as long as necessary to:

• Maintain app functionality

• Meet legal obligations

• Resolve disputes

• Improve services

Unnecessary or outdated data is removed through secure deletion processes.

Cookies & Tracking Technologies

Some Caicedo LLC platforms may use cookies or similar technologies to:

• Improve website functionality

• Save user preferences

• Enhance user experience

These cookies do not store sensitive information.

Compliance With Apple, Google & U.S. Law

Caicedo LLC operates under:

• Apple App Store Review Guidelines (Data Use & Safety)

• Google Play Developer Policies (User Data)

• U.S. digital service regulations

• General international privacy expectations

We actively update our policies to remain compliant with evolving standards.

Updates to This Privacy Policy

Caicedo LLC may update this Privacy Policy periodically to reflect:

• Regulatory changes

• App updates

• Security improvements

• Operational adjustments

The latest version will always be available on our official website.

Contact Information

For privacy questions, data requests, or general information, users may contact us at:

Privacy & Data: [email protected]

Support: [email protected]

General inquiries: [email protected]